Inside the Process: Understanding How Penetration Testing Services Really Work
1,500

A few months ago, I documented an engagement involving a mid-level software company that believed they had strong internal controls. They requested penetration testing services mainly for compliance—not because they expected issues.

During testing, the ethical hackers discovered a misconfigured API endpoint that allowed unauthorized access to their internal database. At first, the team didn’t believe such an entry point could exist because the API wasn’t publicly advertised.

The testers demonstrated how easily they could extract sensitive client data. The CTO admitted:

“We thought only our developers knew about this endpoint. Seeing it exploited in minutes was honestly eye-opening.”

With quick remediation guidance, the issue was fixed the same week, and the company implemented stricter change-management and security review processes afterward.

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